![]() The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. ![]() The cookie is used to store the user consent for the cookies in the category "Performance". This cookie is set by GDPR Cookie Consent plugin. ![]() The cookie is used to store the user consent for the cookies in the category "Other. The cookies is used to store the user consent for the cookies in the category "Necessary". With five days of concerts citywide, the 18th Annual DC JazzFest will be a celebration of all things jazz in more than a dozen neighborhoods including its marquis. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". DC Jazz Festival (DCJF) is excited to announce the dates of the 2022 DC JazzFest, which will take place August 31-September 4, 2022, marking a permanent shift of its annual DC JazzFest to the end of summer over Labor Day Weekend. The cookie is used to store the user consent for the cookies in the category "Analytics". The Capital Jazz Fest is always a good time This year was my first time back since the pandemic and it did not disappoint. These cookies ensure basic functionalities and security features of the website, anonymously. They then fell outside the dispute window, which is 60 days.Īnd while Capital Jazz hasn’t been responsive to these customers, they are currently collecting money for their upcoming 2023 cruise.įor details on the class action lawsuit filed against, Capital Jazz, click here.Necessary cookies are absolutely essential for the website to function properly. These customers tried disputing the charge with their credit card companies, but because they believed Capital Jazz would issue a refund, they waited 90 days. “I don't want to settle for less than what I paid and I don't want to be third or fourth or fifth or sixth. ![]() Despite multiple follow-up emails, Hunte hasn’t yet responded.Īnd while some of King’s and Richards' family members were issued refunds, they can't get an answer on when exactly they'll get back their money. confirmed she received Sofastaii’s email and sent it to Hunte. Sofastaii also emailed the attorneys representing Capital Jazz and its owner, Clifford Hunte, in a different lawsuit with Royal Caribbean, but never heard back.Ĭapital Jazz customer service manager Lori P. According to court documents, there are more than 100 class members with the amount in controversy exceeding $5 million. In the past year, the Maryland Office of the Attorney General has received 41 complaints about Capital Jazz and there's now a class action lawsuit. “We don't have it to shake off the tree and give it away like that,” said Richards. Scott and Richards are also owed over $4,000. I'm just asking you for the $4,645 that I paid,” said King. And she received a generic response to her email that they're still processing refunds. Sofastaii also called and emailed and was told someone would call her back, but no one did. “Every time we call, we get somebody and they give you different stories that oh it's coming, even sometimes they hang up on you,” Scott said. Spoke with Veronica on July 26 at Capital Jazz,” said King. “I spoke with Becky on October 21 at Capital Jazz. These customers, in addition to six others who emailed WMAR-2 News Mallory Sofastaii, tried calling and emailing Capital Jazz. And it still hasn't happened,” said King. The response from Capital Jazz said refunds could take up to 90 days. Her and I, we asked for a refund, an immediate refund,” said Scott who had booked a room with Richards.Īs did King and his wife. “They gave us the option of either going the next year or asking for a refund. Two weeks later, the company sent an update. “I was looking forward to going in a big way because I enjoyed this,” added Richards.īut several days before their departure, Capital Jazz notified SuperCruisers that the trip was canceled due to COVID-19 and a CDC alert to avoid cruise travel. “This was going to be our third cruise with Capital Jazz,” said King. Thomas King, Gwen Scott, and Alma Richards are all repeat SuperCruise customers. BALTIMORE - Customers of a jazz cruise have been waiting months for their refunds.Ĭapital Jazz canceled their annual SuperCruise in January and offered guests a refund, however, many people say they still haven’t received their money.
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